Shipping Policy
Shipping Policy
Last updated: May 2026
Our shop is launching soon! This shipping policy will be fully active when orders open. We’re sharing it now so you know exactly what to expect.
Processing Time
All orders are processed within 1–3 business days of payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day. You will receive a confirmation email with tracking information once your order has been dispatched.
Shipping Destinations
We ship to the following regions at launch:
- India (all states)
- United States
- United Kingdom
- Canada
- Australia
- Select international destinations (more to be added)
Estimated Delivery Times
| Region | Standard Shipping | Express Shipping |
|---|---|---|
| India | 3–7 business days | 1–3 business days |
| United States / Canada | 7–14 business days | 3–5 business days |
| United Kingdom | 5–10 business days | 2–4 business days |
| Australia | 7–14 business days | 3–7 business days |
| Other International | 10–20 business days | Varies |
Delivery times are estimates and may vary due to carrier delays, customs processing, or other unforeseen circumstances. RYSOVA is not responsible for delays beyond our control.
Shipping Rates
Shipping rates are calculated at checkout based on your location, order weight, and selected shipping method. We offer free standard shipping on orders above a threshold (to be confirmed at launch).
Order Tracking
Once your order is dispatched, you will receive a tracking number via email. You can use this to track your package through our carrier’s website. If you have not received tracking information within 5 business days of your order, please contact us at support@rysova.com.
Customs, Duties & Taxes
For international orders, customs duties and taxes may apply depending on your country’s import regulations. These charges are the responsibility of the recipient and are not included in our shipping fees. We recommend checking with your local customs office for more information.
Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us within 14 days of the expected delivery date with your order number and photographs of the damage (if applicable). We will work with our carrier to resolve the issue promptly.
Contact Us
For any shipping-related questions, please email us at support@rysova.com. We aim to respond within 24–48 hours, Monday to Friday.